Privacy Policy

Last updated: 16 August 2026

Information we process

We process account details, application information, payment references, support communications and customer-authorized documents needed to deliver requested services.

Purpose

Information is used to authenticate accounts, process and track applications, maintain wallet records, prevent fraud, provide support and meet applicable legal obligations.

Sensitive documents

Identity documents must only be submitted with the holder’s authorization. Private uploads are restricted and encrypted by the portal. Operators should avoid collecting information that is not required for the selected service.

Sharing and retention

Information may be shared with an authorized service provider or relevant department only when needed for the requested service. Records are retained only as required for processing, audit, dispute resolution and legal compliance.

Your choices

You may request correction of account information or raise a privacy concern through info@digitalsewa24.com. Some transaction and compliance records cannot be deleted immediately.